Shipping & Return/Refund Policy

Shipping & Return/Refund Policy:

• All orders take 1-5 business days to ship out - once they are shipped, tracking will be generated and we will contact you.
• All orders are currently priced at free shipping to the customer.
• Returns, changes, and cancellations:  We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.  To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.  You'll also need the receipt or proof of purchase.
• To start a return and for return questions, you can contact us at infomycustomglobalboutique@gmail.com
• If your Return is accepted, we'll send you a return shipping label, as well as instructions on how and where to send your package.
• Items sent back to us without first requesting a return will not be accepted.
• Damage and Issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
• Exceptions/Non-Returnable Items: Certain types of items cannot be returned, like perishable goods (such as special orders or personalized items), and personal care goods (such as body care and beauty products).  We also do not accept returns of hazardous materials, flammable liquids, or gases.  Please get in touch if you have questions or concerns about your specific item.
• Unfortunately, we cannot accept returns on sale items or gift cards.
• Exchanges: The fastest way to ensure you get what you want is to Return the item you have, and once the return is accepted, make a separate purchase for the new item.
• Refunds: We will notify you once we've received and inspected your return, and let you know if the refund was approved or not.  If approved, you'll be automatically refunded on your original payment method within 10 business days.  Please remember it can take some time for your bank or credit card company to process and post the refund too.
• If more than 15 business days have passed since we've approved your return, please contact us at Infomycustomglobalboutique@gmail.com
• Return Address: Global Boutique, LLC dba: mycustomglobalboutique.com
  c/o Rebecca
  PO Box 4781
  Sedona, AZ 86340
• Potential service interruptions:  If there is a delay in your order, we will contact you as soon as possible.

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